Terms of Service

1. Agreement to Terms

By accessing or using the ShapeFlow website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

ShapeFlow provides business management software solutions, including but not limited to the MyTelecom platform for telecom resellers. Our services are designed to help businesses manage customer relationships, telecom services, partner networks, and administrative functions.

3. User Accounts

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate and complete information when creating your account
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit malicious software or interfere with our systems
• Attempt to gain unauthorized access to our services or systems
• Use the services for any illegal or unauthorized purpose

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, and software, are owned by ShapeFlow and are protected by international copyright, trademark, and other intellectual property laws.

6. Data Ownership

In accordance with our mission of "Your business, your data, your rules," you retain ownership of all data you input into our services. We process your data solely to provide and improve our services to you.

7. Payment Terms

If you subscribe to a paid service, you agree to pay all fees associated with your subscription. Fees are non-refundable except as expressly stated in these terms or required by law.

8. Limitation of Liability

To the maximum extent permitted by law, ShapeFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@shapeflow.io
Location: Portugal